The Autopsy Method
Every engagement runs through the same four stages, in the same order. It is the only way to tell the difference between what is broken and what is merely visible.
Deep forensic analysis of your delivery chain, operational systems, funnel, behavioural data and psychological touchpoints. Nothing is diagnosed at this stage — it is evidence collection across all three services: project delivery, marketing operations and consumer behaviour.
The exact cause of failure is identified, named and located: a delivery problem, a systems problem or a psychological one. Most businesses assume they have one. The diagnosis shows how many they actually have and which one is load-bearing.
A detailed forensic report with specific, prioritised, implementable recommendations — operational fixes, process and CRM fixes, psychological fixes, or all three — each with the reasoning attached so you can challenge it.
Optional implementation support: the launch run, the systems built, the SOPs and dashboards handed over, and recovery tracked. When the engagement ends, the system stays and your team can run it without me.
Thirty minutes, no pitch and no deck. You tell me what's breaking; I tell you whether it's a delivery problem, a systems problem or a psychology problem — and what I'd do about it.
If it's not something I'm the right person for, I'll say so on the call.